Delete your data

Progress on your device

Open Settings → Reset all progress in Hex. This erases your stars, scores, coins, boosters and settings on that device. Deleting the app also removes it.

Your online account

If you used online features (cloud save, sign-in, leaderboards, friends, sharing), open Settings → Delete account. This deletes your player account, cloud save, friends, leaderboard entries and shared Daily cards from our servers right away.

You can also email support@theyardapps.com from any address and ask us to delete your account. Include your friend code (Stats → Friends) so we can find it. We delete it within 30 days and confirm by email.

Purchases

Purchases made in the phone apps are managed by Apple or Google; deleting your Hex data does not cancel a subscription, so cancel Hex Plus in your App Store or Google Play subscriptions. For a subscription bought on the website, use the link in your receipt email or write to us.